Age Verification
Why We Verify Age
Hola High Vapes sells nicotine inhaling products. Under Irish law, these products may only be sold to and purchased by someone 18 years of age or older. This is a legal requirement, not just a store policy, and it applies to every order we process.
Verification at Checkout
By placing an order with us, you confirm that you are 18 or older. We reserve the right to decline or cancel any order at our discretion, including where age verification fails or cannot be completed.
Verification at Delivery
Age is checked a second time when your order arrives. Our courier requires an adult signature on delivery and may request photo ID, such as a passport, driving licence, or national identity card, if your age is in question. If the courier cannot confirm the recipient is an adult, the parcel will not be left and will be returned to us, which will delay your order.
If We Cannot Confirm Your Age
Orders that fail age verification, whether at checkout or on delivery, may be declined, delayed, or cancelled. We will try to contact you using the details on your order to explain next steps.
Our Commitment
Hola High Vapes holds HSE Nicotine Inhaling Products Licence Number [Licence Number] and takes its responsibility as a licensed retailer seriously. We do not knowingly sell to anyone under 18, and our packaging and marketing are designed for adult customers rather than to appeal to minors.
Contact Us
If you have questions about our age verification process, email support@holahighvapes.ie.